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Hospitality operations

The desk beside the stay.

Guests scan a QR code and ask for what they need. Your team sees every request on one board, from fresh towels to the airport run. Your booking system stays exactly where it is.

PavlaSuite inbox with guest requests, orders and repairs
30 days
Every module free, no card required
6
Guest page languages, translated with AI
10
Languages on staff phones, from Greek to Nepali
From €29
A month, in three simple bundles
See it in action

PavlaSuite in under a minute.

From the guest's QR code to the housekeeping board, the beach and the inbox: one workspace for everything that happens during the stay.

PavlaSuite teaser
Modules

Everything that happens during the stay, in one workspace

Every module you can use today, and the tools under them. Reservations stay in your existing system.

01

Branded guest page

Your logo, photos, information pages and request forms, with a QR code for every room. Nothing goes live until you publish.

02

One inbox

WhatsApp, requests, orders and repairs in one list, longest wait first, with timers against your own standards.

03

Housekeeping & maintenance

A board the whole floor can trust, inspections with a checklist, and repairs from report to fixed on the technician's phone.

04

Room service & restaurant

Menus with photos and prices, orders from the room, and restaurant tables booked online without commission.

05

Beach club & transfers

Rent sunbeds by the day from a beach map, take drinks orders at the umbrella, and book airport and port transfers.

06

Pricing, reviews & Guest AI

Rate suggestions from competitor prices, Google reviews in one place, and a WhatsApp assistant that hands complaints to a person.

Housekeeping

The whole floor at a glance.

Room 201 checked out and needs a full clean. Room 102 asked to skip today. The team has the plan before the first coffee, and supervisors can inspect rooms before guests arrive.

  • Dirty, cleaning, inspected, ready
  • Inspection with a checklist, pass or send back
  • Fair shares by room credits, floor or section
  • Lost and found with photos
PavlaSuite housekeeping board
Guest page

Your hotel, in their pocket.

Guests scan a QR code or open your link, then enter their room number. No app to download, and they read your page in their own language.

  • Information pages and request forms
  • Room service and transfers on the same page
  • English, Greek, German, French, Italian and Spanish
PavlaSuite guest page on a phone
Beach club

Rent the sunbed. Then serve it.

Rent sunbeds by the day with online booking and payment, and take drinks orders from the same sets. Staff run the beach from one map.

  • Sunbed booking on a beach map
  • Orders land in the beach inbox, not the kitchen's
  • Guests pay without leaving the sunbed
PavlaSuite beach map for sunbed bookings
Pricing

Know what tonight is worth.

When competitors raise their prices, PavlaSuite flags the nights where you are now the cheapest and shows why. One click updates your rate.

  • Competitor prices from public booking pages
  • Changes only the rate stored in PavlaSuite
  • Never edits your PMS or booking sites
PavlaSuite pricing desk with rate suggestions
Who it's for

Made for places that host people.

Hotels

Room QR codes, a request inbox, housekeeping, room service, transfers, reviews and pricing. Keep Opera, Mews or WebHotelier for your bookings.

Villas & apartments

A front desk without a lobby: a branded welcome page, one inbox instead of your personal WhatsApp, and airport transfers.

Restaurants

Tables booked online without commission, with a booking page and widget in six languages, shifts, pacing and deposits against no-shows.

Beach clubs

Sunbeds rented by the day with online booking and payment, and drinks orders from the same sets. Beach Club costs €88 a month all-in.

Transfer companies

Airport and port transfers on their own: routes and prices, bookings from your website, rides on drivers' phones and card payments.

How it works

Live by lunchtime. Private until you're ready.

  1. Create your account

    Set up your property and invite your team. Every module is open for the first 30 days.

  2. Add rooms, menus and answers

    Add your rooms, or your tables and umbrellas. Build the guest page and menus, and tell the assistant what to know.

  3. Publish when it looks right

    Place the codes on nightstands, gates and sunbeds, and requests start reaching the desk.

  4. Choose your plan

    Pick the bundle that matches what you run. Pay yearly for two months free, or pause over winter for €5 a month.

FAQ

Questions hoteliers ask

Does it replace our booking system?

No. PavlaSuite doesn't replace your PMS or your room booking engine. Keep Opera, Mews, WebHotelier or whatever you use for rooms today. It takes bookings for your restaurant tables and sunbeds, and looks after everything else during the stay.

Do guests need an app?

No. Guests scan a QR code or open your link, then enter their room number. Beach guests scan the code on their table or umbrella.

Our housekeepers don't read English well. Is that a problem?

No. The housekeeper's and the technician's phone screens speak Greek, Albanian, English, Bulgarian, Romanian, Georgian, Ukrainian, Tagalog, Nepali and Bengali. They switch with one tap, and the phone remembers it.

What does Pricing actually change?

Only the rate stored in PavlaSuite. It never edits your PMS or booking sites. Competitor prices come from the same public booking pages a guest would see.

Can I try it without a card?

Yes. Create an account and every module is free for 30 days, no card required. Choose your plan whenever you're ready: you keep the free days and pay from the day the trial ends.

Get started

See it with your property.

Tell us a little about your place and a person will reply within one business day. Or start the free trial and explore on your own.

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We don’t follow time zones. We follow ambition at its highest level.

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